Connecting Australia with the High-Speed & Reliable NBN Network

FAQs for NBN

High Quality

Our NBN service is a high-quality business-grade offering tailor-made for businesses. We maintain an average contention rate below 20%, ensuring you won't have to deal with budget providers offering unlimited downloads.

Generous Data Usage

We provide generous data usage limits. If you happen to exceed your allocated data, your service speed will be reduced, without incurring any extra usage fees.

Contact US

All you need to do is get in touch with us, and we'll boost your data allowance. Furthermore, there are no limitations on when you can use the service, as there are no peak or off-peak restrictions.

What is NBN, and how does it benefit businesses?

NBN stands for the National Broadband Network, and it’s a high-speed broadband network designed to provide fast and reliable internet connections to homes and businesses across Australia. It benefits businesses by offering faster internet speeds, increased reliability, and improved network performance.

Our NBN service is a premium business-grade service with an average contention rate below 20%. This means you won’t be contending with cheap carriers that offer unlimited downloads, resulting in a more stable and consistent connection for your business.

Contention rate refers to the number of users sharing the same internet connection. A lower contention rate, like ours (below 20%), means that there are fewer users sharing the network, resulting in faster and more reliable speeds during peak hours, which is crucial for businesses.

We provide very generous data allowances, usually this is more than twice what you use. We receive notifications once you have used half of your data and can adjust as needed. This allows us to manage our network and reduce congestion we will increase your data allowance to ensure your business operations run smoothly.


No, there are no peak or off-peak restrictions on your internet usage. You have the flexibility to use the NBN network at any time that suits your business needs, without any limitations.

Network ICT is proud to be qualified, licensed, insured, and NBN Business Accredited Advisors. This accreditation ensures that we have the expertise and knowledge to provide you with the best NBN solutions for your business. We are also certified master cablers and network designers, with endorsement and certifications for fibre optic and copper, arial, underground, fixed wireless, MDF Jumpering and fault finding.


To get started with our NBN service or to learn more, please contact our team of NBN Business Accredited Advisors. They will assist you in selecting the right NBN plan and guide you through the setup process to ensure a seamless transition to the NBN network.

Yes, our NBN service is available across Australia. The NBN network has been rolled out extensively, and we can provide NBN solutions to businesses in most areas of the country.

Yes, you can keep your phone number, there are a number of options for this, to explore the best solution it’s advisable to consult with a telecommunications specialist or your NBN service provider. They can assess your current setup and recommend the most suitable options for your business.


If you encounter any issues or need assistance with your NBN service, please reach out to our customer support team through the contact information provided on our website or by contacting your designated NBN Business Accredited Advisor. We are here to help you resolve any concerns promptly.

No, upgrading your phone system is one option, but it’s not the only one. There are various solutions available to make your existing system work with the NBN, and these solutions can often be more cost-effective than a full system upgrade.

Some older phone systems may have limited features or functionality when used with the NBN. It’s essential to discuss your specific requirements with a telecommunications expert to determine if any limitations exist and if they can be addressed.

An ATA is a device that converts analog signals from your existing phone system into digital signals that can be transmitted over the NBN network. It essentially acts as a bridge between your old phone system and the NBN.

Having an NBN compatible phone system means that your business is prepared to transition to Voice over Internet Protocol (VoIP) as soon as your NBN connection becomes available. This technology allows you to make phone calls over the internet, offering several benefits.

Why Choose Network ICT?

Based in Rutherford

Call the owners directly

Supported by Melbourne based help desk

Phone and Internet Specialists with over 25 years’ experience

We take care of everything for you

Premium Telstra wholesale products

You don’t need to contact your old carrier

We don’t use contractors

No bill shock promise

We keep it simple – 5 steps

We will set everything up for you and show you how to use it

We work with your other providers and make sure all your services work

Keep your old numbers